Privacy Policy mmc966

Information Collected

mmc966 collects personal information from users through several channels, including during the account registration process, use of the platform and financial transactions. This data collection is necessary to ensure a safe and orderly user experience.

Categories of information we collect include:

• Identity information — full name, date of birth, MyKad number or relevant identification document, to verify that the player is 21 years of age or above.
• Contact information — email address, mobile phone number and current residential address.
• Financial information — bank account number, e-wallet details (Touch 'n Go eWallet, DuitNow, ShopeePay) and records of deposit and withdrawal transactions.
• Technical information — IP address, device type, operating system, web browser used, and platform access log data.
• Gaming activity data — betting history, account balance, records of bonuses claimed and slot or live casino activity.

Purpose of Data Use

mmc966 uses collected personal information solely for the purpose of legitimate platform operations and delivering quality service to players. We do not use your data for any other unrelated purposes.

The main purposes for which data is used are as follows:

• To verify the identity and age of players during the registration process and withdrawals.
• To process deposits using Touch 'n Go eWallet, DuitNow, FPX, ShopeePay or cryptocurrency (USDT, BTC, ETH), and to manage withdrawals within 15 minutes to 2 hours.
• To deliver relevant bonuses and promotional offers, including information relating to the 100% welcome bonus of up to RM1,500.
• To provide customer support via 24/7 live chat and email in Malay and English.
• To detect and prevent fraudulent activity, money laundering or misuse of the platform.
• To comply with legal and regulatory requirements under the international licensing held by mmc966.
• To analyse usage patterns for the purpose of continuous platform improvement.

Information Sharing

mmc966 does not sell, rent or disclose users' personal information to third parties for commercial marketing purposes. We prioritise the confidentiality of your data in all circumstances.

However, there are limited situations where information may need to be shared with certain parties:

• Payment service providers — transaction information is shared with authorised payment processors to facilitate deposits and withdrawals for methods such as DuitNow and FPX.
• Gaming technology partners — minimal gaming activity data is shared with gaming platform providers for verification and game management purposes.
• Statutory authorities — mmc966 will disclose information to the relevant authorities if required by law, court order or official investigation requirements.
• Auditors and legal advisors — duly appointed professional parties may access the necessary data within the scope of their duties, subject to strict confidentiality agreements.

Data Security

The security of players' personal information is a priority for mmc966. The platform employs multiple layers of technical and organisational security measures to protect your data from unauthorised access, loss or modification.

• All data transmissions are protected by 256-bit SSL encryption, ensuring that communications between your device and mmc966 servers remain secure at all times.
• Account passwords are stored using a cryptographic hashing method that cannot be reversed to the original text.
• Internal access to sensitive user data is restricted to staff who require that information to carry out their official duties only.
• Security monitoring systems operate at all times to detect any suspicious activity or intrusion attempts.
• Security risk assessments are conducted periodically by the technical team to identify and address potential system vulnerabilities.

Although mmc966 takes every reasonable measure, no digital security system can be guaranteed one hundred percent. Users are also advised to keep their passwords confidential and not share login information with any party.

Cookies and Tracking Technology

mmc966 uses cookies and similar tracking technologies to improve the user experience on this platform. Cookies are small text files stored on your device when you visit our website.

The types of cookies used by mmc966 are as follows:

• Session cookies — used to maintain your login status during an active session and to ensure smooth navigation between sections of the platform.
• Preference cookies — store personal settings such as your chosen language and display preferences that you have selected.
• Analytics cookies — help us understand platform usage patterns for service improvement purposes, without directly identifying the user.
• Security cookies — assist in identity verification and in preventing unauthorised access and fraud.

You can control cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some sections of the mmc966 platform.

User Rights

As the owner of your personal information, you have certain rights regarding your data held by mmc966. We are committed to respecting and facilitating the exercise of these rights.

• Right of access — you have the right to request a copy of the personal information we hold about you.
• Right of rectification — if any information is inaccurate or outdated, you may request that a correction be made.
• Right of erasure — in certain situations and subject to data retention requirements relating to licensing, you may request that your information be deleted.
• Right to restriction of processing — you may request that we limit the processing of your data in certain circumstances while a dispute is being resolved.
• Right to object — you have the right to object to the processing of your data for direct marketing purposes.
• Right to data portability — you may request your data in a structured, machine-readable format.

To exercise any of the above rights, please contact the mmc966 support team via 24/7 live chat or email. Requests will be processed within a reasonable period in accordance with the platform's operational requirements.

Data Retention Period

mmc966 only retains personal information for as long as is necessary to fulfil the purpose for which that data was collected, or for as long as is required by legal requirements and international licensing regulations.

• Active account information is retained for as long as your account remains active and has not been officially closed.
• Financial transaction records are retained for the minimum period prescribed by international audit and licensing requirements.
• Security log data and platform activity data are retained for the period required for security investigation and dispute resolution purposes.
• After an account is closed, certain information may be retained for an additional period to meet legal obligations and to prevent future misuse of the platform.

Changes to the Privacy Policy

mmc966 reserves the right to update or modify this Privacy Policy at any time as needed, including to meet changes in law, licensing regulations, operational requirements or improvements to data protection practices.

When material changes are made to this policy:

• The latest update date will be updated at the top of this document.
• Notification will be sent to registered players via email or in-platform notification.
• Users are encouraged to review this Privacy Policy periodically to ensure they remain informed about how mmc966 manages their personal information.

Continued use of the mmc966 platform after any changes are published means you agree to be bound by the updated version of the Privacy Policy.

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how mmc966 manages your personal information, our support team is ready to assist.

• 24/7 Live Chat — available directly through the mmc966 platform, operated in Malay and English.
• Email — send your enquiry to [email protected]

mmc966 is committed to addressing all privacy-related inquiries seriously and within a reasonable time. Your trust is the foundation of our relationship as a player and a platform.